Frequently Asked Questions
Find answers to the most common questions about our repairs and services.
How long does a repair take?
Most repairs are done while you wait, within 30 to 60 minutes. More complex repairs may take 1 to 2 business days.
Do I get a warranty on my repair?
Yes, every repair comes with a standard 6-month warranty. Business customers receive 12 months warranty.
Can I mail in my device?
Absolutely! Contact us via the form and you'll receive a free shipping label. We'll repair your device and ship it back within 48 hours.
Which brands do you repair?
We repair all major brands including Apple, Samsung, Huawei, OnePlus, Xiaomi, Google Pixel, Sony and Motorola.
Do I need an appointment?
No, you can walk in anytime. For more complex repairs, we recommend contacting us in advance.
Do you use original parts?
We use the highest quality parts available. For some brands we use original parts, for others high-quality alternatives that meet the same specifications.
How much does a repair cost?
Prices vary by device and repair type. Contact us for a free, no-obligation quote. You'll always know the cost upfront.
Do you also repair tablets and laptops?
Yes, in addition to smartphones we also repair tablets, laptops, smartwatches and earbuds.
What if my device can't be repaired?
We're honest: if a repair isn't worthwhile, we'll let you know. You'll only pay diagnostic fees. We can also advise you on a replacement from our shop.
Do you offer business repair services?
Yes, we offer special business contracts with 12 months warranty, pick-up service and a dedicated contact person. Check our business page for more information.